Advocacy Access

Since 1989, the Advocacy Access Program at Disability Alliance BC has been a place of support, information and one-to-one assistance for people with all disabilities.

Each year our advocates assist hundreds of people in our office to apply for and appeal the denial of provincial and federal (Canada Pension Plan [CPP-D]) disability benefits. We help hundreds more over the phone and by email. We also help other organizations across BC to assist people with disabilities through our workshops and published information. 

Our Advocacy Access team helps people with disabilities to obtain:

  • BC disability benefits: The Persons with Disabilities benefit (PWD) and the Persons with Persistent and Multiple Barriers to employment benefit (PPMB).
  • Medical services and supplies provided by the BC Ministry of Social Development and Social Innovation to PWD and PPMB recipients
  • Federal disability benefits: Our Canada Pension Plan (CPP-D) advocacy program assists clients primarily with CPP-D Reconsiderations and Appeals. We provide help with other CPP-D case types if possible. Assistance is provided in our office, by appointment or over the phone.

We also help people with disabilities to:

  • Resolve issues relating to the assets, earnings exemptions, eligibility and reporting requirements for PWD and PPMB benefits
  • Understand the Registered Disability Savings Plan (RDSP) and apply for the Disability Tax Credit (DTC)
  • Catch up on filing income taxes (for people receiving PWD or PPMB)
  • Connect with community resources including a free BC Hydro Energy Savings Kit, Quest Food Exchange's low-cost grocery store, and more.

DABC also provides a number of self-help guides that help people learn about and access disability benefits and programs. They can be downloaded at:

Address / Contact Info

Disability Alliance BC
#204 - 456 West Broadway Vancouver, BCV5Y 1R3
Mailing address:
#204-456 West Broadway
Vancouver, BC V5Y 1R3

Phone Numbers

Advocacy Access Line : (604) 872-1278
Main office/administration line : (604) 875-0188
Fax : (604) 875-9227

Hours of Operation

Regular hours: 8:30 am-4:30 pm, Monday-Friday


Can I bring my child?: yes
Clients can bring their children but must keep children with them during their appointments.

Service Details

Program fee: 0.00
How to apply: Clients can phone our Advocacy Access line (604-875-0188/1-800-663-1278) or email
Accepting new patients / clients: Accepting new clients
Languages spoken: English, Cantonese, Mandarin

Web Links

Location Map

Other Programs from This Organization

Access Registered Disability Savings Plan The Registered Disability Savings Plan (RDSP), introduced in 2007, is a powerful way for eligible people with disabilities to save for their long-term financial security. It also enables people receiving social assistance to protect assets and income. Through a new partnership with Plan Institute and the BC Aboriginal Network on Disability Society (BCANDS), we can: - Help people who are eligible for the RDSP to apply for the Disability Tax Credit (DTC), a pre-requisite for the RDSP. - Connect individuals who have the DTC to Plan Institute or BCANDS who will help people open an RDSP.
Tax Assistance and Information for People with Disabilities (Tax AID DABC) Vancouver

This program was last updated on 26 Jan 2017.