Credit Counselling Society

The Credit Counselling Society of British Columbia is BC's only non-profit credit counselling service. We are dedicated to helping consumers resolve debt and money problems and gain control over their finances. We are federally registered as a Canadian Charitable Organization, and our services are open to all members of the community\.

A volunteer Board of Directors governs CCSBC, to insure that our services and programs meet the needs of the communities we serve\.

We are licensed and registered through the Business Practices and Consumer Protection Authority. We are members of the Better Business Bureau and Credit Counselling Canada, a National Association of Non-profit Credit Counselling Services in Canada\.

Creditors are very supportive of CCSBC, as they know our programs and services are of benefit to consumers and the community as a whole\.

CCSBC provides free and confidential credit and debt counselling, debt management programs and personal budgeting sessions to consumers throughout British Columbia, Saskatchewan, and Manitoba. Our professional counsellors have helped thousands of consumers to get out of debt and learn how to handle money and credit carefully\.

CCSBC helps anyone who needs advice on how to handle money and reduce or eliminate debt. There are no limitations based upon age, sex or race. Our clients come from all walks of life.

Address / Contact Info

Suite 230 - 1855 Kirschner Road Kelowna, BCV1Y 4N7
Director of Education and Community Awareness : Stacy Yanchuk Oleksy

Phone Numbers

Phone : (604) 527-8999
Toll-free : 1-888-527-8999

Hours of Operation

Regular hours: 8:30am-8pm PST

Walk-in hours: Please call to book an appointment


Can I bring my child?: yes

Service Details

Program fee: 0.00
Program fee notes: Credit counselling is free
Establishing a Debt Management Program has minimal fees which can be reduced or waived
Referral criteria: Any consumer can self-refer or be referred by a service provider.
How to apply: n/a
Age ranges served: adult 20+, senior 55+, senior 65+
Accepting new patients / clients: Accepting new clients

Web Links

Location Map

This program was last updated on 26 Jan 2017.